• The personal data we process is

• First and last name

• Billing address

• Delivery address

• E-mail address

• Phone number

• IBAN

• BIC

• Chamber of Commerce number

• VAT number

• Ordered products

• Any returns

• Information from and about contact moments

• IP address

• Other personal data that you actively provide

• Respond quickly to your questions or requests.

• We will send you our newsletter to keep you informed.

• Ensuring compliance with relevant laws and regulations.

• Facilitating fast and accurate processing of your orders.

• When processing a request to become a customer or executing an order, we rely on the necessity of concluding and executing an agreement.

• To comply with laws and regulations, we use the data based on your consent until you unsubscribe.

• When responding to questions or requests, we rely on the consent you have given.

• We use your consent to send newsletters until you unsubscribe.

• The personal data we process is

• First and last name

• Billing address

• Delivery address

• E-mail address

• Phone number

• IBAN

• BIC

• Chamber of Commerce number

• VAT number

• Ordered products

• Any returns

• Information from and about contact moments

• IP address

• Other personal data that you actively provide

This is how we store your personal data:

- If you have an account with us, we will store your personal data for as long as you continue to use your account. If you decide to deactivate your account, we will delete your personal information immediately.

- For orders placed with us, we store your personal data for a period of 7 years to comply with tax legislation. Your personal data will then be securely deleted.

- In case of questions or requests that you send us, we will store your personal data for a maximum of 1 year as part of our internal quality system. This allows us to gain insights and improve our services. After this period, your personal data will be deleted.

- If you have chosen to receive our newsletter, we will retain your personal data until you unsubscribe via the opt-out option offered in each newsletter. When you unsubscribe, we will immediately delete your personal data related to the distribution of the newsletter.

- When applying for a job, we process your personal data for the duration of the application procedure. We will then securely delete your personal data unless you explicitly consent to extend the retention period for another year. If a suitable vacancy arises in the near future, this extension may be considered. If you prefer not to have your personal data retained for this purpose, we will delete it immediately upon completion of the application process.

You have the right to view, edit, delete and receive your personal data from us in digital format. You can also withdraw your consent to data processing or object to the processing of your personal data. To take any of these actions, you can send a request to info@edquip.nl. For security reasons and to verify your identity, we kindly ask you to enclose a copy of your proof of identity with your request. When providing this copy, ensure that your passport photo, the strip with numbers at the bottom of the passport, passport number and Citizen Service Number (BSN) are blacked out to protect your privacy. We will respond to your request as soon as possible, with a maximum processing time of four weeks. Once your request has been processed, we will securely delete your passport copy.

Your data will not be sold to third parties. We only provide your data to third parties if this is necessary to comply with a legal obligation or to enable the delivery of the products you have ordered. In such cases, we engage third parties to process orders, manage shipping, perform credit checks and perform other necessary security procedures. We enter into agreements with these third party entities to ensure that they maintain the same high level of security and confidentiality for your data as we do.

Ensuring the security of your personal data is of the utmost importance to us. We implement strict measures to prevent misuse, loss, unauthorized access, disclosure and modification. If you suspect shortcomings in the security of your data or possible misuse, please feel free to contact our customer service or contact us at info@edquip.nl. Your concerns will be addressed immediately.

Our company does not use automated processing to make decisions that could have significant consequences for individuals. Such decisions are always made with human involvement and oversight, ensuring accountability and fairness.

If you are not satisfied with the way we handle your personal data, or if we do not respond correctly to a request, we would appreciate it if you told us via privacy via info@edquip.nl

We reserve the right to change this statement, indicated by an increased version number. Any changes will be published on our website. We recommend that you consult this statement periodically so that you remain informed of any changes.